FAQs

What does Nexabyte offer?

Nexabyte is a high quality brand, which deals with All in One PC, custom made desktops, and high performance computers. Our desktops are the latest models with a high specification providing ease and comfort to professional, student, creators and business computer systems. 

How can I place an order?

You can place an order via our website, by phone at +91-9876543210, or by email at info@nexabyte.com. 

What are the payment options?

We accept major debit/credit cards, net banking, UPI, and other payment gateways displayed during checkout. 

What is the shipping policy?

The orders are shipped out of our Jaipur plant. The timeframes of a shipment depend on your location and what type of courier to use. Extra costs can be charged unless an offer will cover the fees. 

Can I return or exchange a product?

If your Nexabyte PC arrives defective or damaged, contact us within 7 days with photo evidence. We will verify and arrange a replacement or refund according to our return policy.

Is technical support provided?

Yes, our support team is available via phone and email for installation, troubleshooting, and usage guidance. 

Do you handle bulk orders?

Yes. For bulk or business orders, contact us for custom pricing and solutions. 

What about product warranty?

All Nexabyte PCs carry manufacturer-backed warranties. Warranty details are provided on product packaging and individual product pages. 

How is my personal information handled?

We protect your privacy and use your data only for order fulfillment, support, and service improvement. Refer to our full Privacy Policy for details. 

Who can I contact if I have an unresolved issue?

If your issue isn’t resolved by support, contact info@nexabyte.com or call +91-9876543210, Monday to Saturday, 10 am – 6 pm IST.